
an Introduction
As a Service Desk Engineer at Air IT, I manage IT services for a school trust that spans 23 schools, providing critical support to ensure the smooth running of educational operations. My role involves troubleshooting complex technical issues and delivering customer-focused solutions that keep everything running efficiently. I'm dedicated to ensuring that IT infrastructure supports the educational goals of each school, and I take pride in the impact my work has on students, staff, and the broader community.
In addition to my work at Air IT, I also serve as Infrastructure Manager at my familys business, Natematics, where I oversee IT and financial operations that enhance educational initiatives. In my spare time, I combine my technical expertise with creativity to design websites that engage and inform. With a strong foundation in service desk support, infrastructure management, and web development, I’m constantly adapting to the fast-paced, ever-changing tech landscape.
Drive.
I’m driven by the challenge of solving complex technical problems and finding solutions that have a meaningful impact. My work at Air IT allows me to combine my technical expertise with a strong sense of responsibility, knowing that the smooth operation of IT systems directly affects the success of educational institutions. I thrive in environments where quick thinking, adaptability, and a customer-first mindset are essential. Whether it’s troubleshooting a critical issue or implementing infrastructure upgrades, I’m always motivated by the opportunity to make a real difference and contribute to the success of the teams and organisations I support.
Passion.
My passion lies in leveraging technology to improve and simplify processes, especially in education. The idea that well-designed IT solutions can enhance learning environments and drive progress excites me every day. From managing infrastructure at Air IT and Natematics, to building user-friendly websites; I find joy in creating systems that are both functional and impactful. I’m equally passionate about helping others, whether it’s guiding colleagues through tech challenges or supporting students and teachers with the tools they need to succeed. This blend of technical interest and a desire to make a positive impact is what fuels my career.
Curriculum Vitae
My professional journey, highlighting experience and education.
Experience.
Service Desk Engineer at Air IT
November 2022 to Present
As an integral part of the Air IT team, I serve as a Service Desk Engineer entrusted with the vital task of looking after IT services for 23 schools within a trust. From addressing technical enquiries to ensuring the smooth functioning of diverse IT systems, my role is centred on providing effective support that empowers teachers and students alike. I am dedicated to upholding the reliability and efficiency of IT infrastructure, contributing to a conducive and technologically advanced learning environment across the entire school trust.
Finance & Infrastructure Manager at Natematics
September 2022 to Present
In my role as the Infrastructure Manager at Natematics Tuition, I manage digital operations to ensure a smooth IT infrastructure. I prioritise optimising our systems and establishing a secure, efficient digital environment for educational excellence. My strategic approach and technical proficiency propel Natematics to the forefront of technological advancements in the education sector.
PowerApps Developer at Varciti
November 2021 to May 2022
During my tenure as a PowerApps Developer crafting applications for engineers, I led the development of innovative solutions. I focused on streamlining digital processes and ensuring user-friendly experiences. My strategic approach and technical acumen allowed engineers to harness cutting-edge technology seamlessly, contributing to enhanced efficiency and productivity in their workflows.
Education.
IT Systems Support at Nottingham College
September 2020 to June 2021
During my time at Nottingham College, I studied IT Systems Support, where I gained a strong foundation in key areas of IT infrastructure. My coursework covered essential topics such as networking, the OSI model, telephony systems, and IT infrastructure management. I developed both theoretical knowledge and practical skills, equipping me to troubleshoot, maintain, and support various IT systems effectively.
Creative Media Production at Loughborough College
September 2019 to June 2020
At Loughborough College, I pursued a Creative Media Production course where I honed my skills in various aspects of media creation and production. I gained hands-on experience in audio editing, camera operation, video editing, and animation, developing a well-rounded skill set in multimedia production. My coursework enabled me to creatively tell stories through visual and audio mediums, while also learning the technical aspects of editing software and production equipment. This education has not only enhanced my technical proficiency but also fostered my ability to produce high-quality digital content that engages and informs audiences.
Latest Projects
Take a look at the websites I've been working on recently.
Want to see more?
Click the button below to see my extensive web and graphic design portfolio.
Contact Me
Feel free to reach out for enquiries, collaborations, or opportunities.
Whether you have a question, want to discuss a potential collaboration, or simply want to connect, I’d love to hear from you.Feel free to reach out through the form below, and I’ll get back to you as soon as possible. Alternatively, you can connect with me directly on LinkedIn by clicking the button below.I look forward to working with you!
Visionary of Technology
Committed to Delivering Results and Driving Change